Defensive Skills Academy

Cancellation Policy

Emergency Acknowledgement Parents must remain on-site during sessions. Coaches provide basic first aid only and will contact emergency services if necessary. Training Environment Yah Nation Athletics maintains full authority over training structure, methods, and attire. Parent feedback is welcome but must follow proper communication procedures. Communication & Boundaries All concerns or complaints must be directed to the Administrative Coordinator at ynworldwideinc@gmail.com . • Do not approach coaches during or immediately after sessions regarding complaints. • Coaches are not permitted to handle complaints or make operational decisions. • Business matters may not be discussed through personal calls, texts, or social media. • Communication with coaches should remain training-related and during designated hours only. You will receive a response within 48 business hours and a resolution or update within 5–7 business days. All matters are handled professionally and confidentially. Disrespect toward staff, coaches, or families may result in disciplinary action, including removal from the program. Payment Policy • Payment is required at booking or check-in. • Include athlete’s full name and date of birth in the Zelle memo. • All payments are non-refundable and apply only to the selected session. • Athletes may not participate without payment. Water Break Policy Athlete safety and hydration are priorities. Water breaks are scheduled every 15–20 minutes and increased as needed in high temperatures. Athletes should bring labeled water bottles. If your athlete has specific medical or hydration needs, notify staff in advance. These policies ensure a structured, respectful, and organized training environment. We appreciate your continued support of Yah Nation Athletics.